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Customer Success Manager

Operations United States

Help customers launch, adopt and grow on Odusite.

What you'll do

  • Onboard new customers and get them to value fast
  • Drive adoption, retention and expansion
  • Collect feedback and be the voice of the customer
  • Partner with product and support on outcomes

What we're looking for

  • Empathy and excellent communication
  • Experience in SaaS customer success or account management
  • Highly organized and proactive
  • Enough technical curiosity to speak the product

What we offer

  • Remote-friendly team and flexible hours
  • Real ownership and impact from day one
  • Yearly learning & conference budget
  • Modern stack (Astro, Cloudflare Workers, Odoo 19)